Backup & Recovery

Backup and recovery that keeps your business protected

Our robust, fully managed Backup and Recovery System — powered by Hornetsecurity — protects your critical data across Microsoft 365, physical servers and more. Automated, encrypted backups with flexible retention and granular restore options, so your data stays secure, accessible and recoverable.

Choose your protection

Managed Backups

Reliable, automated protection for your critical business data without the hassle of managing it yourself. We handle setup, scheduling, monitoring, maintenance and recovery, ensuring your files, databases, applications and systems are backed up securely and consistently.

  • Automated Daily Backups: reliable, scheduled backups with minimal manual intervention
  • Secure Cloud & Local Storage: flexible offsite, onsite or both storage options
  • End-to-End Encryption: data protected in transit and at rest using industry-standard encryption
  • Versioning & File Recovery: restore previous versions of files and recover lost or corrupted data quickly
  • Real-Time Monitoring & Alerts: continuous monitoring with instant notifications for backup failures or issues
  • Custom Retention Policies: tailored backup schedules and retention based on your compliance or operational needs
  • Expert Management & Support: our team handles setup, monitoring, maintenance and restoration
  • Regular Backup Testing: periodic test restores to ensure data is recoverable when it matters most
  • Support for All Environments: backups for servers, databases, applications, endpoints and virtual machines

Disaster Recovery

Recovering from a disaster requires a fast, coordinated response to restore systems, data and operations with minimal downtime. With a solid disaster recovery plan in place, your business can quickly recover lost files, rebuild infrastructure and resume critical services.

  • Business Continuity: keep operations running during unexpected outages or cyber incidents
  • Fast Recovery Time: minimised downtime with clearly defined recovery timelines
  • System & Application Recovery: restore full systems, apps and data — not just files
  • Geographically Redundant Infrastructure: offsite replication ensures resilience in the event of regional failures
  • Scalable & Flexible Plans: designed to grow with your business and adapt to evolving risks
  • Fully Managed & Supported: expert setup, monitoring and recovery handled end-to-end by our team

Office 365 Backups

Our Microsoft 365 Backup service, powered by Hornetsecurity, delivers comprehensive, automated protection for your cloud data across Exchange Online, OneDrive, SharePoint and Teams. Secure cloud-to-cloud backups keep your business-critical data safe from accidental deletion, ransomware or user error.

  • Comprehensive Coverage: backup for Exchange Online, SharePoint, OneDrive and Microsoft Teams
  • Automated Backups: scheduled backups with multiple instances per day to ensure your 365 data is always protected
  • Secure & Encrypted Storage: data is encrypted in transit and at rest for complete security
  • Granular Restore Options: restore individual emails, files, folders or entire mailboxes
  • Fast Recovery Times: quickly recover lost or deleted data to avoid workflow disruption
  • Retention & Archiving Policies: meet compliance requirements with customisable data retention
  • Cloud-to-Cloud Backup: fully cloud-based and scalable with no on-prem hardware needed
  • Fully Managed Service: we handle setup, monitoring, troubleshooting and restoration

What's included in our backup service

    Why our backup service works when you need it

    Powered by Hornetsecurity

    Enterprise-grade backup technology protecting Microsoft 365, servers and endpoints with proven reliability.

    Encrypted and monitored

    Your data is protected in transit and at rest, with continuous monitoring and instant alerts for any issues.

    Granular recovery

    Restore a single file, email, folder or entire system — whatever you need, whenever you need it.

    Tested and compliant

    Custom retention policies, regular test restores and full audit support keep you compliant and confident.

    How it works

    01. Audit & design

    We review your data, systems and recovery requirements, then design a backup plan that fits your business.

    02. Deploy & configure

    We set up automated backups, encryption, retention policies and monitoring, with minimal disruption.

    03. Monitor & recover

    Ongoing monitoring, regular test restores and fast expert recovery when you need it — day or night.

    Frequently asked questions

    Does Microsoft back up my 365 data?

    No — Microsoft replicates data for service availability but does not provide backup protection. Third-party backup is essential to protect against accidental deletion, ransomware and rogue users.

    What is backed up with Managed Backups?

    We can protect servers, databases, applications, endpoints, virtual machines and files — with flexible cloud, local or hybrid storage options.

    How fast can you recover my data?

    Single files and emails can be restored in minutes. Full system recovery is typically completed within a few hours, depending on the size and scope.

    Is my backup data encrypted?

    Yes — your data is encrypted in transit and at rest using industry-standard encryption.

    Do you test backups?

    Yes — we perform regular test restores to confirm your backups are recoverable, with reporting available for compliance and peace of mind.

    Can you help with disaster recovery planning?

    Absolutely. We design, document and support disaster recovery plans with clear recovery timelines, redundant infrastructure and full system recovery.

    IT services

    Areas we cover

    About Internet Assist

    Internet Assist is an IT services company based in Maldon, Essex, providing managed IT support, cloud services, cyber security, backup and disaster recovery, business phone systems (VoIP), IT infrastructure, software development and web design to businesses across Essex, London and the UK since 1996.

    • Founded: 1996 (30+ years in business)
    • Clients supported: 500+
    • Accreditations: Microsoft Partner, Cyber Essentials Plus, ISO 9001
    • On-site response: < 1hr; monitoring: 24/7
    • Address: Network House, Station Road, Maldon, Essex CM9 4LQ
    • Phone: 01621 840014
    • Email: enquiries@ia.uk
    • Opening hours: Monday–Friday, 08:30–17:30
    • Free 30-minute IT assessment: book online