Infrastructure Setup & Maintenance

Complete infrastructure setup and maintenance

At Internet Assist, we provide robust and secure IT infrastructure solutions designed to support your business's operations and growth. From on-premise servers and networking equipment to cloud-based environments and virtualisation, we design, implement, and manage the systems that keep your organisation running smoothly.

Infrastructure services we deliver

Network Design

Network design is a critical foundation for any IT infrastructure, ensuring your systems communicate efficiently, securely, and reliably. We create tailored network architectures that support your business's size, goals, and future growth — whether for a single office or a multi-site setup.

  • Custom architecture tailored to your business size, structure and goals
  • Wired and wireless integration with seamless LAN and Wi-Fi connectivity
  • Security by design: firewalls, VLANs and access controls
  • Redundancy and failover to keep operations connected and resilient
  • Vendor-neutral advice based on performance, not brand loyalty
  • Expert installation, testing and end-to-end support

Server Management

Comprehensive server management services covering everything from setup and configuration to monitoring, patching and performance optimisation. Whether your servers are on-premise, virtualised or in the cloud, our expert team keeps them running efficiently with minimal downtime.

  • Setup and configuration of physical, virtual and cloud servers
  • Continuous performance monitoring for uptime and stability
  • Security management: patching, antivirus updates and vulnerability assessments
  • Backup and recovery integration to protect critical data
  • Hybrid and multi-cloud support across environments

Virtualisation

Virtualisation enables businesses to optimise their IT infrastructure by running multiple virtual machines on a single physical server. We help organisations reduce hardware costs, improve scalability and simplify system management through server, desktop and storage virtualisation.

  • Server virtualisation for efficiency and cost savings
  • Desktop virtualisation for secure remote access from any location
  • Improved resource utilisation across CPU, memory and storage
  • Flexible scaling to match business growth or demand
  • Faster deployment of new servers and desktops without new hardware
  • Disaster recovery ready with quick backup and recovery of VMs
  • Expert configuration and ongoing support

Data Storage

Reliable and secure data storage solutions to meet the diverse needs of modern businesses. Whether you require on-premise storage, cloud-based options or hybrid setups, we help you choose and maintain the right storage infrastructure to support your operations, compliance and future growth.

  • On-premise storage such as NAS and SAN for high-speed, secure access
  • Cloud storage with flexible capacity and anytime access
  • Hybrid storage combining local performance with cloud redundancy
  • Data security and encryption against unauthorised access
  • Scalable capacity that grows without major infrastructure changes
  • Backup integration with disaster recovery systems
  • Fully managed monitoring, updates and maintenance

Monitoring & Maintenance

Infrastructure monitoring and maintenance is essential for keeping your IT systems running smoothly, securely and efficiently. We provide proactive monitoring of your servers, networks and devices to detect and resolve issues before they impact your business.

  • System monitoring of servers, networks and critical devices
  • Proactive issue detection before they affect operations
  • Regular software and firmware updates to keep systems secure
  • Performance optimisation across your infrastructure
  • Remote and on-site support options depending on your setup

Structured Cabling

Don't let an outdated network hold you back. We provide comprehensive structured cabling solutions designed to maximise business efficiency and minimise disruptions. Our expert team ensures your cabling infrastructure is precisely installed for optimal performance, simplified management and maximum uptime.

  • High-speed data and voice integration on one robust network
  • Category cabling (Cat5e, Cat6, Cat6a, Cat7, Cat8) for every requirement
  • Patch panels and enclosures for organised termination
  • Data centre cabling for high-density environments
  • Wireless access point (WAP) cabling for reliable Wi-Fi
  • Audio visual (AV) cabling for displays and conferencing
  • Power over Ethernet (PoE) solutions for phones and cameras
  • Concealed and exposed installation options
  • Consultation and design, maintenance and support
  • Upgrades, expansions, fault finding and office relocations

What's included with our infrastructure services

  • Free site survey and consultation before any installation
  • Business-grade switches, access points, firewalls and servers
  • Network segmentation for staff, guest, IoT and VoIP traffic
  • Secure remote access and VPN for hybrid workers
  • 24/7 monitoring of network devices, servers and Wi-Fi
  • Firmware patching, configuration backups and health checks
  • Structured cabling install with full certification reports
  • Documented network diagrams and asset registers updated quarterly
  • Vendor-neutral advice and hardware procurement support
  • Essex-based on-site response and remote helpdesk

Why Essex businesses choose our infrastructure team

Designed before installed

Every project starts with a site survey and clear design — no guesswork, no misplaced APs, no overloaded cabinets.

Vendor neutral

We recommend Cisco, Meraki, Ubiquiti, Aruba, Sophos, Fortinet or others based on what fits your site and budget.

Fully documented

You receive network diagrams, cable schedules, asset registers and configuration notes for future changes.

Monitored 24/7

Switches, firewalls, servers, APs and storage are all watched — we fix problems before they reach your users.

How it works

01. Free site survey

We visit your site, measure coverage, map your existing estate and produce a clear proposal with no obligation.

02. Design and install

We design the architecture, install out of hours where possible, test everything and hand over full documentation.

03. Monitor and maintain

Ongoing monitoring, patching and support with a single point of contact for expansion and future projects.

Frequently asked questions

Do you provide full infrastructure setup and maintenance?

Yes — we handle network design, server setup, virtualisation, storage, structured cabling, monitoring and ongoing maintenance as one integrated service.

Which areas do you cover?

We are based in Maldon, Essex and provide on-site infrastructure work across Essex, north Kent and east London.

Do you offer structured cabling services?

Yes — we install Cat5e, Cat6, Cat6a, Cat7 and Cat8 cabling, patch panels, fibre, data centre cabling, WAP cabling and AV cabling, all tested and certified.

Can you support virtualised environments?

Absolutely. We design, deploy and manage server, desktop and storage virtualisation to improve efficiency, scalability and disaster recovery.

Will you work with our existing hardware?

Where it is fit for purpose and secure, yes. Where it is a risk, we will recommend a clear, phased upgrade path.

Do you provide 24/7 monitoring?

Yes — our monitoring covers network devices, servers, storage, Wi-Fi and firewalls, with alerts triaged by real engineers.

IT services

Areas we cover

About Internet Assist

Internet Assist is an IT services company based in Maldon, Essex, providing managed IT support, cloud services, cyber security, backup and disaster recovery, business phone systems (VoIP), IT infrastructure, software development and web design to businesses across Essex, London and the UK since 1996.

  • Founded: 1996 (30+ years in business)
  • Clients supported: 500+
  • Accreditations: Microsoft Partner, Cyber Essentials Plus, ISO 9001
  • On-site response: < 1hr; monitoring: 24/7
  • Address: Network House, Station Road, Maldon, Essex CM9 4LQ
  • Phone: 01621 840014
  • Email: enquiries@ia.uk
  • Opening hours: Monday–Friday, 08:30–17:30
  • Free 30-minute IT assessment: book online